Everything was fine with the product, the manufacturer's reputation, delivery, etc. The problem is, as warned on various medical websites, it upset my stomach. My reaction was not as severe as that of other reviewers--just an overall, day-long, persistent nausea. It was like mild morning sickness if you are familiar with that! Maybe that's why it controls the appetite? It was not pleasant. The nausea stopped about a day after I stopped taking it. Therefore, those who want to try it might start with one bottle instead of doing a subscription right away.